Meet Betty Hlungwani from Shiluvari!

The owners of FTTSA-certified Shiluvari Lakeside Lodge pride themselves on their staff development. The prime example of the success of their human capital development programme is Betty Hlungwani, current Lodge Manager.

Through her own perseverance and hard work, Betty has gained prominence within the tourism industry in Limpopo and further afield!

The Hlungwani and Girardin families have a relationship that stretches back three generations, starting with Betty’s and Michel’s (owner of Shiluvari) respective grandfathers signing up in the SA army 1939 whereupon they fought the Nazi army in North Africa together. One of five children, Betty had to play a leadership role when her father passed away when she was only 14 years old. After completing matric, Betty found a job working as a shop assistant.

In 1994 Shiluvari Lakeside Lodge had just been built and the Girardin family were recruiting staff. They approached Betty to join the Shiluvari team. Betty was concerned that she had no relevant experience, but the Girardins emphasised the need for a positive attitude and empathy, and told her that training would be provided. Starting in housekeeping, Betty has worked her way through the ranks. Training, mentorship, various management courses and Shiluvari’s certification by FTTSA has afforded Betty the opportunity to share ideas and challenges with other FTTSA-certified establishments. Betty has built up an extensive marketing network through her work.

Betty’s philosophy is: unless you try to do something beyond what you have already mastered, you will never grow. Every job is a self portrait of the person who did it. Autograph your work with excellence!

It is anticipated that Betty will be an active share-holder in Shiluvari Lakeside Lodge in the near future.

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About Fair Trade Tourism

Fair Trade tourism ensures good wages and working conditions for staff, a fair share of the tourism bucks to local communities and respect for human rights, culture and the environment. In other words: tourism that is good for people and the environment. How it works: Fair Trade in Tourism South Africa (FTTSA) certifies tourism businesses (like hotels, activities and attractions) against a set of standards linked to global Fair Trade criteria. Those that qualify get to carry the FTTSA logo. So every time you stay at a hotel, or go on a tour, that carries the FTTSA logo you will not only have a great experience – you will also be doing a good thing for South Africa and South Africans at the same time. That’s what we call a win-win situation! What kind of places are Fair Trade? Any kind of tourism business can become FTTSA-certified: from backpackers to 5-star lodges; township tours and whale watching cruises to adrenalin-filled activities and botanical gardens. In addition to being fab holiday places and activities, they all do a whole lot of amazing things for people and the environment. You can read all about this on our website (www.fairtourismsa.org.za). Doing something good has never felt this great!
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